Hardwired Radio App Privacy Policy

Effective Date: October 5, 2026

Hardwired Radio Group ("Hardwired Radio," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, and handled when you use the Hardwired Radio mobile application ("App").

Information We Collect

The Hardwired Radio App does not require you to create an account or log in.

When you use the App, certain information may be collected automatically to help us understand how the App is used and improve its performance. This may include information such as:

• App usage and interaction data
• Station playback and station-switching activity
• App opens and navigation activity
• Merchandise and checkout interaction events
• Device and technical information associated with App performance and analytics

We use PostHog to help us understand App usage and performance. Information processed through analytics services may include device information, usage events, and other technical information generated when you interact with the App.

We do not use App analytics to intentionally collect sensitive personal information.

Radio Streaming

The App allows users to stream Hardwired Radio stations. Connecting to and playing an internet radio stream requires an internet connection. Technical information such as an IP address may necessarily be processed by internet, hosting, or streaming service providers in order to deliver audio to your device.

Merchandise and Shopify

The App provides access to Hardwired Radio merchandise. Merchandise information and shopping features are connected to Shopify.

If you choose to purchase merchandise, checkout and payment processing are handled through Shopify and its applicable payment services. Hardwired Radio does not receive or store your complete payment card information through the App.

Information you provide during checkout, such as your name, contact information, billing information, shipping information, and order details, is handled according to the privacy practices applicable to the Hardwired Radio Shopify store and the service providers involved in completing your transaction.

How We Use Information

Information collected through the App may be used to:

• Operate and maintain the App
• Provide radio streaming and App functionality
• Understand how users interact with the App
• Diagnose technical problems
• Improve features, performance, and user experience
• Understand merchandise and checkout activity
• Protect the security and integrity of our services

Third-Party Services

The App uses or connects with third-party services that may process information as necessary to provide their services. These may include:

• PostHog for App analytics
• Shopify for merchandise, shopping, and checkout
• Audio streaming, hosting, and internet infrastructure providers
• Apple and Google platform services when applicable

These third parties may process information according to their own privacy policies and terms.

Data Sharing

We do not sell personal information collected through the Hardwired Radio App.

Information may be shared with service providers when necessary to operate the App, provide requested functionality, process purchases, analyze App performance, comply with legal obligations, or protect our rights and services.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating and improving the App, maintaining appropriate business records, meeting legal obligations, and resolving disputes.

Retention periods may vary depending on the type of information and the service provider processing it.

Your Choices and Privacy Rights

Depending on where you live, you may have rights regarding personal information associated with you, including rights to request access, correction, or deletion of certain information.

You may contact Hardwired Radio Group regarding privacy questions or requests using the contact information below.

You may also control certain permissions and privacy settings through your mobile device and operating system.

Children's Privacy

The Hardwired Radio App is not designed to knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected through the App in a manner inconsistent with applicable law, we will take appropriate steps to delete it.

Security

We take reasonable measures to protect information associated with the App. However, no internet transmission, mobile application, or electronic storage system can be guaranteed to be completely secure.

External Links

The App may contain links to websites or services operated by third parties. Hardwired Radio Group is not responsible for the privacy practices or content of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy as the App, our services, or legal requirements change. Updates will be posted on this page with a revised effective date.

Contact Us

Hardwired Radio Group
Cheyenne, Wyoming
Email: jj@hardwiredradiowy.com
Website: hardwiredradiowy.com